Team Leader Legal
Key responsibilities:
  • Be accountable for time writing, revenues, margins and client satisfaction for own
    client portfolio.
  • Proactively develop relationships with clients and provide teams with customer
    feedback on services improvements
  • Proactively conduct strategic account reviews with all assigned customers on a
    regular basis to review service needs and usage trends. Identify products and
    pricing that meet customer needs
  • Responsible for organizing visits to and from clients. Prepare meetings with other
    attendants (having the right information, actions, items to discuss) and take care
    of follow up.
  • Conduct Rate / Billing reviews to identify trends and ensure profitability and debt
  • Responsible for billing clients of own team (monthly)
  • Address client concerns and ensure the resolution of issues in a timely manner,
    with follow-up when appropriate.
  • Deliver ongoing market analysis and assessment of competitors and market
    intelligence with a focus on the future and value creation.
  • Retain client accounts through the development of strong relationships with key
    decision makers and users within the client organization
  • Meet specific customer needs
  • Meet KPIs and targets set by the Director
  • Team management
    –        Resource team appropriately to ensure high satisfaction
    –        Supervise team to ensure quality of work and efficiency
    –        Review and analyze productivity percentage of team members
    –        Develop and coach team members
  • Support sales force in quoting as required
  • Perform chargeable client work
  • Approve time charged to client accounts
  • Entrepreneurial business focus
  • Superb execution
  • Leading and developing talent
  • Building relationships
  • Impact and Influence
  • Decision making and problem solving
  • Integrity and reputation

Job Requirements:
  • BA or Master Degree in Law
  • Preferably a minimum of 7 years working experience with an administrative
    service provider
  • Preferably a minimum of 3 years working experience in coaching and leadership
  • Account Management and professional expertise
  • Excellent (English) written and verbal communication skills

We offer you: a challenging job in a rapidly expanding international company, with an
informal company culture. There is the opportunity to expand your knowledge with
excellent prospects for a further international career in one of our worldwide offices.

If you are
interested in this opportunity, please send your curriculum vitae in English
and covering letter outlining your interest in the role via e-mail to

Team leader Legal

Our Client is a global organization specialized in fiduciary services, fund administration
and other financial services on behalf of multinational companies, private equity and real
estate firms, private investors and/or their advisors.

Team Leader Legal

The Teamleader Legal is accountable for managing and developing team members and
the profitability of own client portfolio. This position is also accountable for revenue
generation and development and client satisfaction and retention, as well as performance
and growth of existing client portfolio.