Associate Director Operations
Associate Director Operations
This vacancy has already been filled.

For our client, a dominant player in the corporate services industry in Luxembourg, we are
looking for an Associate Director Operations

Your opportunity
The role is responsible for further improvement of quality and quality awareness within the
business units and support teams as well as setting an example to safeguard the service
standards of the company. Furthermore, he/she will advise the Business Unit Director(s) to
improve the quality of work within the respective business unit(s) and to further improve
internal communication and ensuring organizational effectiveness between and within the
business units/support teams.
Our client is a global leader in providing tech-enabled corporate, capital markets and fund
solutions to clients operating and investing in the international business environment. Our
client  delivers high-quality, tailored fund, corporate, capital market and private wealth
services to its clients, with a view to building long-term relationships. The Company works
with global law firms and accountancy firms, multinational corporations, financial
institutions, fund managers, high net worth individuals and family offices

Your responsibilities:
Responsibilities include, but are not limited to:
  • Setting the example with respect to quality and ensures excellent
    (administrational) service standards
  • Managing and increasing the effectiveness and efficiency of support teams (HR,
    IT, Finance, Risk & Compliance, etc.) through improvements as well as
    coordination and communication between support and line functions
  • Creating conditions and working environment in such a way that employee
    satisfaction is optimised
  • Ensuring respect of procedures within the various business units in compliance
    with internal policies (e.g. ISAE) as well as external legal and regulatory
    requirements (e.g. CSSF, PSF related, etc.).
  • Developing and improving operational systems, processes and policies as well as
    managing of process improvements
  • Driving initiatives in the Management Team and organization and contributing to
    short and long-term operational excellence and organizational strategy and
    planning
  • Overseeing, initiating and implementing changes in any ICT applications
  • Developing project plans, overall action items and specific deliverables
  • Completing (ad hoc) projects and duties or responsibilities as needed and
    gathering project requirements and document objectives + creating project
    management structure
  • Managing projects (local or organization wide) that have an impact on relevant
    organizational efficiencies and assisting in local implementation/roll-out.
  • Directing and advising new systems implementation ensuring maximum reporting
    benefits are derived
  • Proposing the implementation of innovative procedures/solid processes to support
    immediate business needs
  • Playing a significant role in (long-term) planning, including an initiative geared
    toward organizational excellence
  • Driving local change management and supporting the organization’s change
    management program
  • Supporting other activities aligned with the organization’s defined Operations plan
    and strategy.                 

Your profile:
You have strong communication skills and can work well in a team and independently
  • You are accurate, organized,  flexible, hands-on and deliver their best work when
    facing a tight deadline
  • You have relevant working experience in project management
  • You are fluent in English, written and spoken. Any additional language is
    considered an advantage

What we offer:
You have strong communication skills and can work well in a team and independently
  • You are accurate, organized,  flexible, hands-on and deliver their best work when
    facing a tight deadline
  • You have relevant working experience in project management
  • You are fluent in English, written and spoken. Any additional language is
    considered an advantage

Interested?
If you are interested in this role, please forward your resume in word + a salary indication to
brigitte@lexiussearch.com
attn: Brigitte Welters

Location
Luxembourg